Technician opening a flat door that has clicked shut - locksmith Canton of Neuchâtel
Canton of Neuchâtel · 24h emergency service

Locksmith in the canton of Neuchâtel - 24h emergency service. On site in 20-30 minutes.

From the Littoral to the Neuchâtel Mountains, from the Val-de-Ruz to the Val-de-Travers: an emergency locksmith for the whole canton of Neuchâtel, by day and by night.

  • Fair prices and full cost control before we start.
  • Damage-free opening in over 95 % of cases, your lock stays intact.
  • Vetted technicians with ID, criminal record extract and liability cover up to CHF 5 million.
18,500+jobs completed
4.9out of 5 stars (1247)
12 yrsexperience in the market
200+towns in Switzerland

Locksmith in the canton of Neuchâtel

The canton of Neuchâtel rises in steps from the lake to the ridges of the Jura. Since 2018 it has been organised into four regions: the Littoral, the Val-de-Ruz, the Val-de-Travers and the Neuchâtel Mountains, where La Chaux-de-Fonds and Le Locle grew up with the watchmaking industry. Winter looks different from one region to the next: fairly mild by the lake, harsh in the La Brévine valley, often cited as one of the coldest places in Switzerland.

You can call us at any hour, 365 days a year. Our technicians are based in the region and usually reach towns and villages within 20 to 30 minutes. For the higher parts of the canton, the Jura valleys or an isolated farm the journey is longer, and we give you a realistic arrival time on the phone. Before any opening, your entitlement is checked and the price is stated. Payment is in cash, by card, with TWINT or on invoice.

Doors and locks in the canton of Neuchâtel

The canton has strikingly varied buildings. In the wine villages of the Littoral, such as Auvernier, Cortaillod or Cressier, old winegrowers' houses with wooden doors stand beside owner-occupied flats and newer detached houses. In the Mountains, the watchmakers' town planning has left many older rented blocks whose entrance doors have seen several generations of locks. In the Val-de-Ruz, the Val-de-Travers and the uplands, large Neuchâtel farmhouses have often been converted into several homes, each with its own entrance. Before opening, the technician examines the door and cylinder and then states the price.

Service area in the canton of Neuchâtel

We work throughout the canton, including places without a page of their own. In the Entre-deux-Lacs: Le Landeron, Cressier, Cornaux and Marin. In the Béroche: Bevaix, Saint-Aubin and Gorgier. In the Val-de-Ruz: Cernier, Fontainemelon, Dombresson and Les Geneveys-sur-Coffrane. In the Val-de-Travers: Fleurier, Couvet, Môtiers, Travers, Noiraigue, Les Verrières and La Côte-aux-Fées. In the Mountains: Les Brenets, La Sagne, Les Ponts-de-Martel, La Brévine and Les Planchettes. These places far from the Littoral sometimes mean a longer journey, which we tell you honestly on the phone.

Between the lake and the Jura ridges

On the shore of Lake Neuchâtel, the largest lake lying entirely within Switzerland, are the city of Neuchâtel and the wine villages of the Littoral. Behind them the land rises quickly: over the Vue des Alpes pass or through the road tunnel you reach La Chaux-de-Fonds and Le Locle.

The Val-de-Ruz is rural, while the Val-de-Travers is known for the Creux du Van and its absinthe tradition. In the far north, the Doubs forms the border with France at Les Brenets.

Watchmaking towns and Jura farmhouses

La Chaux-de-Fonds and Le Locle are UNESCO World Heritage Sites thanks to their watchmaking town planning. Their long rows of buildings, with flats and former workshops, have many old doors and entrances that we handle with care.

In the countryside, broad Jura farmhouses are often divided into several homes. By the lake, winegrowers' houses stand alongside newer developments with master key systems.

Winter, commuters and the border

In the Mountains there is plenty of snow in winter, and the roads between the valleys can be icy. Every day many people commute between the Littoral and the Mountains, and numerous cross-border workers come from France to work in watchmaking.

This traffic and the weather affect our journey. That is why we tell you honestly on the phone when the technician can be with you.

Our services

Everything to do with locks and keys in the canton of Neuchâtel

From the lakeshore in Neuchâtel to the watchmakers' houses of La Chaux-de-Fonds and the farms of the Val-de-Ruz, the canton presents us with very different doors. These are the services we offer everywhere.

How it works

Three steps to an open door

This is how a call-out works in the canton of Neuchâtel, by the lake, in the valleys or in the Mountains.

You call

You call and give us the place, address and door situation. For a farm or hamlet, brief directions help us.

Technician arrives

The technician sets off and calls you on the way. In winter we take snow and road conditions into account and give you a realistic arrival time.

The door is open

Once your entitlement has been checked and the price stated, he opens the door. You pay in cash, by card, with TWINT or on invoice and receive a receipt.

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26Cantons
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Customer feedback

What our customers say

4.9
★★★★★
from 1247 reviews · Google & local.ch
★★★★★

„Pulled the door shut at 11pm with my child alone in the flat. The technician was there after 18 minutes, door open in two minutes, not a scratch on the lock. You cannot ask for more."

M M. Brunner Private customer · Canton of Neuchâtel
★★★★★

„We have been working together for three years. Response times are reliable, invoicing is accurate and our tenants never report problems. Highly recommended."

S S. Kaufmann Property management · Canton of Neuchâtel
★★★★★

„Key snapped off in the lock. Remaining piece removed, cylinder replaced, new keys in the letterbox the next day. Friendly and honest advice."

D D. Rieder Private customer · Canton of Neuchâtel
★★★★★

„After the break-in on Sunday morning they were on site within half an hour, secured it temporarily and repaired it properly on Monday. Lifesavers."

T T. Lehmann Restaurant business · Canton of Neuchâtel
★★★★★

„I had bad experiences with another provider before. Here everything was done properly: on time, tidy work, a clear invoice. Exactly how it should be."

A A. Fischer Private customer · Canton of Neuchâtel

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Service area

At your service anywhere in the canton of Neuchâtel

From the lakeshore to the Doubs, these are the places in the canton of Neuchâtel with a page of their own.

More towns 202

Basel-Stadt (BS)

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Frequently asked questions

What customers ask most often

Yes, these valleys are part of our service area all year round. In winter, though, snow and black ice can make the journey from the Littoral or the Mountains considerably longer. So we give you a realistic arrival time for your address on the phone. On site, the price is stated before work begins.

Yes. From Noiraigue to Fleurier and on to Les Verrières or La Côte-aux-Fées, we work throughout the valley, day and night. Depending on the time and place, it may take longer than the usual 20 to 30 minutes, and we tell you so frankly when you call. You can pay in cash, by card, with TWINT or on invoice.

Official ID and a document linking you to your home, such as the lease, a recent letter in your name or confirmation from the owner. In farmhouses divided into several flats, this check matters all the more because the entrances look alike. A door that has simply been pulled shut then opens without damage in over 95 % of cases.

Yes. For property managers, régies and building owners we work on invoice and offer framework agreements. If the lock is part of a master key system, we first open the door for the entitled tenant and then agree with the property manager on replacing the cylinder or ordering new keys.

Yes. We need proof that the person present is entitled, for example a company badge with official ID or confirmation from someone with signing authority. For sensitive premises we agree the procedure with you in advance.

In most cases, yes. Old locks need a little patience, and we try not to damage the door. If the lock is faulty, we show you replacement options and state the price before changing anything.

Call us as soon as you know where you want to spend the night. We open your home and change the cylinder if you wish. Also report the loss to your property manager if the key belongs to a master key system.

You will find guide price ranges on the Prices page. The binding price depends on the time, the door and the lock; the technician states it before starting, and then you decide.

It often makes sense, because nobody knows who still has keys. For a rented flat with a master key system, the property manager's consent is needed. We are glad to advise and arrange the change with them.

Contact

Callback within 5 minutes

Do you manage property in the canton, run a workshop or want better protection for a farmhouse? Write to us and we will get back to you. In an emergency always call: 058 350 24 90

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Guide

Tips and know-how about locks and keys

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